How to Check for Power Outages in Mississippi
Power outages can happen unexpectedly due to severe weather, accidents, or breaker issues. When the electricity goes out, many customers immediately wonder when it will return and why their Internet service is also affected.
If you’re experiencing an outage, the best course of action is to check with your local power company first. Internet providers, including MaxxSouth, cannot restore service until power is restored. Below, we’ll explain how to check for outages in Mississippi and what steps you should take if your power goes out.
Why Your Internet Goes Out During a Power Outage
When electricity goes out, so does your Internet connection. This is because your modem, router, and the equipment powering the network rely on electricity. While some Fiber networks have battery backups, extended outages will eventually disrupt service. Even if your home has a generator, the main network in your area may still be down, affecting Internet availability.
Internet providers like MaxxSouth cannot restore service until the power company fixes the outage. That’s why it’s crucial to report issues to your electric provider first. Once power is restored, your Internet should automatically reconnect. If it doesn’t, restarting your modem and router often resolves the issue.
Where to Check for Power Outages in Mississippi
If you’re experiencing a power outage, the first step is to confirm whether it’s an isolated issue or a widespread problem. Many Mississippi power companies provide real-time outage maps to help customers track issues in their area.
A comprehensive outage map covering the entire state of Mississippi is available here. This tool allows you to select your county for detailed outage information.
Additionally, many local electric providers have their own outage maps:
- Prentiss County Electric Power Association – Check outages here.
- Tombigbee Electric Power Association – View their outage map here.
- Tishomingo County Electric Power Association – See their outage updates here. (This map does not work on Mac devices)
- Tippah County Electric Power Association – Their outage tracking tool is available here.
Bookmarking these links will allow you to quickly check for outages if they occur.
Steps to Take If Your Power Goes Out
- Check if your neighbors are also without power – If they still have electricity, the issue may be isolated to your home.
- Report the outage to your electric company – Use the links above to check outage maps or call your power provider.
- Unplug electronics – When power is restored, sudden surges can damage appliances.
- Wait for power restoration – Once electricity returns, check if your Internet reconnects automatically.
- Restart your modem and router – If your Internet doesn’t come back on, unplug both for 30 seconds and then reconnect them.
Stay Connected with MaxxSouth
While power outages are beyond MaxxSouth’s control, we’re committed to providing reliable Internet service once power is restored. If your Internet does not return after power is back on, try rebooting your modem and router. For further assistance, contact MaxxSouth’s customer support team or visit our support page.
By keeping these outage resources handy and understanding how power disruptions affect Internet service, you’ll be better prepared the next time an outage occurs. Stay informed and stay connected with MaxxSouth!